Last Updated: 1st Feb, 2025
Welcome to Shiplogix InfoTech Pvt. Ltd. (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Business details (Company name, address, GST details, etc.)
- Payment information (for transactions)
- Store Access via third party website (e.g. Shopify app, wordpress plugin & more)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data (pages visited, time spent, etc.)
- Cookies and tracking technologies
1.3 Shipping and Transactional Data
- Order details (shipment details, recipient address, tracking information)
- Payment and billing details
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our shipping aggregation services
- To process shipments and transactions
- To communicate with you regarding your shipments, inquiries, or support requests
- To send promotional and marketing communications (you can opt out anytime)
- To comply with legal and regulatory requirements
- To prevent fraud, unauthorized activities, and security threats
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Logistics Partners & Couriers: To facilitate shipping and delivery services
- Payment Service Providers: To process transactions securely
- Third-Party Service Providers: For customer support, marketing, and IT infrastructure
- Legal Authorities: If required by law or to protect our legal rights
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and collect analytics. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing (where applicable)
To exercise any of these rights, contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Shiplogix InfoTech Pvt. Ltd.
Email: shiplogix.official@gmail.com
Phone: +91 95090 99018
Address: 89, Jaswant Nagar, Khatipura, Jaipur (Raj) – 302012.